PRIVACY POLICY

How we collect, use, and protect your data.

Introduction

Access Control Equipment Ltd ("we", "us", "our") operates the accesscontrolequipment.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including all related services, sales, content, and features.

Information We Collect

Personal Information

When you register, place an order, or contact us, we collect: name, email address, phone number, billing and shipping addresses, and company details.

Order Information

We store order history, products purchased, quantities, pricing, and payment method (credit card last 4 digits only).

Automatic Information

Our website automatically collects browser type, IP address, pages visited, time on site, and referring website via cookies and analytics tools.

How We Use Your Information

  • • Process and fulfil your orders
  • • Send order confirmations, shipping updates, and customer support communications
  • • Verify your identity and prevent fraud
  • • Improve website functionality and user experience
  • • Send marketing emails (with your consent)
  • • Comply with legal and regulatory requirements

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

All payment processing is encrypted using SSL (Secure Socket Layer) technology. Credit card information is never stored on our servers.

Third-Party Services

We may share your information with trusted third parties to deliver our services:

Shipping Carriers — DPD, DHL, Parcelforce (for delivery tracking)
Payment Processors — Stripe, PayPal (for payment processing only)
Analytics Providers — Google Analytics (anonymized traffic data)

Your Rights (GDPR & UK Data Protection)

If you are a UK or EU resident, you have the right to:

  • • Access your personal data
  • • Request correction of inaccurate data
  • • Request deletion of your data
  • • Opt-out of marketing communications
  • • Request a portable copy of your data

To exercise these rights, email: privacy@accesscontrolequipment.co.uk

Cookies & Tracking

Our website uses cookies to enhance user experience, remember preferences, and analyse site usage. You can disable cookies in your browser settings, though some functionality may be limited.

Contact Us

For privacy-related questions or requests, contact:
Email: privacy@accesscontrolequipment.co.uk
Phone: 01675 820 400
Address: Access Control Equipment Ltd, United Kingdom

Last updated: May 2026. This policy may be updated periodically.